Agentifai was founded with a single purpose: Making your contact center autonomous and Improve the experience of your customers.

How? Using the power of artificial intelligence to autonomously interact with customers through natural language and improve their experience.

Agentifai enables healthcare companies to live up to and exceed rising consumer expectations regarding healthcare customer support. Our digital intelligent agent, Alice, allows customers to interact with a brand using the communication apps they already use to communicate with their friends. To interact with their healthcare provider, customers don’t need to make time for a phone call or wait hours for an email response. They just can text Alice directly and have a response in seconds.

At its core are deep learning algorithms combined with natural laguage processing, that are seamless integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support requests.

FOUNDERS

FOUNDERS

Rui Lopes

Chief Executive Officer


Ernesto Pedrosa

Chief Technology Officer


ADVISORS

Agentifai is backed by leading internacional technology and Medical advisory.

João Espregueira-Mendes MD, PhD

João Trigo da Roza

Pedro Falcão

Having been responsible for the management of successful international companies, Rui dedicated himself to his passion: Artificial Intelligence and human interaction.

Ernesto PedrosaChief Technology Officer

Ernesto has more than 14 years of international technical, team leading and management experience in global mobile products and data services.