Agentifai enables healthcare companies to live up to and exceed rising consumer expectations regarding healthcare customer support. Our digital intelligent agent, Alice, allows customers to interact with a brand using the communication apps they already use to communicate with their friends. To interact with their healthcare provider, customers don’t need to make time for a phone call or wait hours for an email response. They just can text Alice directly and have a response in seconds.
At its core are deep learning algorithms combined with natural laguage processing, that are seamless integrated directly into the contact center’s existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support requests.