Agentifai is designed to help scale support on popular messaging apps —and it’s the next step in the evolution of customer support.

Making use of Deep Neural Networks, Natural Language Processing and other powerful algorithms, Agentifai provides Alice, a digital intelligent agent that is capable to understand and maintain a natural conversations with customers.

Alice is an intelligent agent tailored for the healthcare & insurance industry. She is the most advanced A.I. agent solution for patient engagement, bringing a new approach to the relationship between you and your patients that result in an increase of the customer satisfaction, while reducing costs. Alice can provide information, answer questions and perform patient’s requests such as appointments, autonomously, in seconds, without the need of human intervention. Alice is always available on Facebook Messenger – the preferred way patients interact and work like a digital personalized assistant of the company to each customer.

PHONE CALLS ARE THE OLD FASHIONED CUSTOMER SERVICE

The modern patient doesn’t have time to phone calls. Messaging fits the multi-tasking life of modern customers and that’s why it becoming the first choice for communication at all levels, personal and corporate. Patients prefer the immediacy and convenience of messaging to traditional phone services.

Alice can be integrated into any messaging platform.

WHAT ALICE DOES?

Schedule

Alice can answer to the most typical questions that reaches contact centres.

Customer Feedback

Alice can ask your customers to rate your services.

Service Information

Alice can be configured to answer questions autonomously.

Lead Acquisition

Alice offers an optimized marketing funnel that will increase your conversation rates.

Intelligent Notifications

Alice autonomously increase the customer lifetime value (CLV) by proactively send notifications to the right audience.

Reply to Social Media Comments

Alice drives the user to a high engagement on social media, autonomously.

Available 24*7

Alice is always available for your business and for your customer.

Multilanguage

Alice is able to manage conversations in several languages such as Portuguese, English and Spanish.

Personal assistant

Alice takes on the role of healthcare friend who gives personalized information and even remembers taking medication.

BENEFITS

Offer a better experience to your customers, while reducing your costs.

INCREASE PRODUCTIVITY AND REDUCE COSTS

Alice can inform, respond to customer requests and perform tasks autonomously. Alice responds to the majority of customer requests, not requiring human intervention.

INCREASE ENGAGEMENT

Each customer has a personal digital assistant of the company that always has an answer in seconds, 24 hours a day, on the preferred channel to interact.

INCREASE SALES

The customer history is saved and easily used to offer personalized services depending on the needs and tastes of each client.

LAUNCH IN JUST 60 DAYS

Agentifai built an intelligent agent dedicated to health companies who are serious about Customer Service. Agentifai is the only solution for healthcare companies that provides intelligent agents focused on the relationship with patients exclusively. Start reducing costs while improving engagement of your patients.

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