Making use of Deep Neural Networks, Natural Language Processing and other powerful algorithms, Agentifai created Alice – the most powerful intelligent agent dedicated to health companies that is capable to understand and respond to customer requests autonomously. Alice respond autonomously to customer requests 24 hours a day.
Alice also has a sentiment analysis subsystem that allows to automatically categorize public comments on social media. Positive, neutral and negative comments are identified and answered properly through private message and public comments. Ultimately, Alice drives the user to a high engagement on social media, autonomously.